Expert Support Across the Full System Lifecycle

At Imaging X-Ray Solutions, we provide comprehensive services to support dental imaging systems throughout their operational life. From initial consultation to long-term maintenance, our experienced team works closely with dental practices to ensure imaging equipment is appropriate, compliant, reliable, and fully supported.

Our services are designed to minimise disruption, support clinical workflows, and give practices confidence in their imaging capability.

Consultation & System Planning

Choosing the right imaging system is a critical decision for any dental practice. We provide independent, application-led consultation to help you make informed choices.

Our goal is to ensure the selected system aligns with both clinical needs and practice operations.

Our consultation services include:

Assessment of clinical and operational requirements
Guidance on 2D vs 3D (CBCT) imaging options
Review of surgery layout and space considerations
Advice on room preparation and infrastructure

Support with compliance and safety planning (Consulting with your RPA)

X-MIND® prime

X-MIND® Ceph

ACTEON® Imaging Suite

C50 Full HD Intraoral Camera

This includes:

Coordination with practice schedules to minimise downtime
Equipment installation and configuration
System testing and verification
Safety checks and commissioning support
Handover with clear documentation
We ensure systems are installed correctly and ready for clinical use.

Installation & Commissioning

Professional installation of imaging technologies is essential for performance, safety, and reliability. Our engineers manage the full installation and commissioning process.

Training & User Support

Effective training is key to confident and consistent system use. We provide structured training tailored to dental teams.

Training can be delivered on-site or remotely, ensuring staff are comfortable using the system from day one.

Training services include:

Operator training for dentists and staff
Workflow-focused system use
Imaging best practices and optimisation
Software and image management guidance

More Than Maintenance – Choosing the Right Service Partner for Dental X-Ray Equipment

Space Matters – Planning the Right Environment for Dental X-Ray Systems

Choosing the Right Dental X-Ray System – Selecting the Right Tool for the Job

Our support services include:

Preventative maintenance visits
System calibration and performance checks
Fault diagnosis and technical support
Emergency breakdown response
Software updates and system upgrades

Service, Maintenance & Calibration

Regular servicing helps maintain system performance and reliability. Our service team provides ongoing technical support for dental imaging systems.

We focus on proactive support to reduce unexpected downtime.

Service Contracts & Managed Support

To provide long-term peace of mind, we offer tailored service agreements designed for dental practices.

These agreements help practices plan confidently and maintain continuity of care.

Service contracts may include:

Scheduled preventative maintenance
Priority response and support
Predictable service costs
System performance monitoring

Radiation protection considerations
Equipment verification and documentation
Support during inspections or audits
Ongoing system checks

Compliance & Safety Support

We support dental practices in meeting relevant safety and regulatory requirements.

Our approach ensures dental imaging technologies remain safe and compliant throughout their use.

Talk to Our Experts

If you are planning a new imaging capability, upgrading an existing system, or need reliable long-term support, our team is ready to help.

Request a Consultation

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